Frequently asked questions

No, you don’t. Just show us how you work today: how an order comes in, who does what and where manual work piles up. We’ll propose the right technology to handle it.

No technical specification needed. It helps if you show us what a typical job looks like: a customer email, a spreadsheet you use, an invoice or a delivery note.

We aim to show you a proposed solution right at the first meeting—tailored specifically to your business, not a generic slide deck. Only then do you decide if you want to move forward.

No. Draivix can gradually take over just the processes that take up the most of your time today. You can start with a single process.

No, you don’t. Draivix can work with the accounting software you already have—for example, by passing documents to Pohoda. It also has its own built-in Czech accounting if switching makes sense.

We configure that step by step. Routine work—reading, data entry, checks and drafting—is handled by the system. Wherever money, customers or exceptions are involved, the system prepares everything and a person makes the call.

AI operates with the exact same permissions as the user it works for. Whatever a sales rep isn’t allowed to see in the system, they won’t get from AI either.

For companies where retyping and checking information between people and systems takes up real time—typically from a few people in the office upward, across manufacturing, distribution, field service and project-driven businesses.

Yes. The system runs in the browser, and we have mobile apps for warehouse and field work.

Draivix is developed and operated by Apertia Tech s.r.o. in Prague. We build and run business systems in-house, from initial design to ongoing support.

No. Draivix connects to the mailbox you already use and fetches incoming mail from it. The address your customers write to stays the same.

The sales rep sees the original email right next to the extracted fields and can fix any detail with a single click. During setup, we configure which steps the system performs automatically and which ones it prepares for review.

Yes. Once a quote is accepted, it converts into an order or job and then into an invoice, without any retyping.

Price lists and discounts are configured around your rules. Show us how you calculate prices today in our first meeting, and we will design how the system calculates them for you.

We don’t recommend that, and we don’t set it up that way. AI prepares the data and a draft, and a person approves the document. Manual data entry is eliminated, while human control remains.

No. Draivix includes its own Czech accounting, but it can also hand off documents to the accounting software you already use. We’ll go over what makes sense for your company during a meeting.

That’s the last thing we want. Costs from invoices, hours from timesheets, and status updates from tasks flow into the job automatically. We limit manual entry to what only a person actually knows.

Yes. We configure the monitoring rules to match what your jobs look like—from single service callouts to multi-month projects.

Not at all. Stock levels, transfers, and reservations are tracked across warehouses, and every order clearly shows where it will be picked from.

The mobile warehouse app is built to work with barcode scanners. We’ll recommend the right hardware for your warehouse based on your operations.

The AI only works with the data and permissions you configure. At first, it drafts replies for a person to approve. You only enable autonomous replies for question types you are completely confident about.

That is up to you. We recommend being transparent about it. Customers usually mind a fast, accurate automated reply far less than waiting.

No. The AI assistant respects user permissions. A sales rep only gets answers from data a sales rep is allowed to see, while management sees the whole company.

The more processes you run in the system, the more questions it can answer. You can start with a single process and add more over time.