Cart, checkout and orders

02What the module does

• Shop without creating an accountThrough the public API, the cart works for both anonymous visitors and signed-in customers. Shoppers who do not want to register can still complete their purchase.
• Apply coupons right in the cartCustomers enter discount coupons directly in the cart before heading to checkout. They can redeem promotional discounts on their own without any manual work from your team.
• Step-by-step checkoutIn checkout, the customer fills in addresses, selects shipping and payment, and confirms the order step by step. Every order arrives complete with address, shipping and payment details.
• Invalid addresses stop the orderBefore confirmation, the system validates the address and checks whether items are in stock. If there is an error, it prompts the customer to fix it before the order is ever submitted.
• Shipping on your rulesYou set the pricing type for each shipping method: flat rate, by weight, by zone or by carrier. That lets you tailor shipping options to how you actually dispatch goods.
• Payment filtered by country and amountCheckout only offers a payment method when it matches the customer’s country and the order’s minimum or maximum amount. Customers never see payment options that do not apply to them.
• Offline payments tracked clearlyWhen a customer chooses an offline payment method, a pending payment transaction is created for the order. You can immediately see in the system which orders are still awaiting payment.
• All-or-nothing order creationOrder confirmation runs inside a single database transaction that creates the sales order in accounting. You never end up with a half-saved order in the system.
• No duplicate ordersIf a customer confirms the same cart a second time, the system returns the existing order instead of creating a duplicate. You never have to deal with fulfilling the same purchase twice.
• Guest orders never overwrite existing contactsAn unregistered shopper gets a new contact record at checkout, and their email is never merged into an existing CRM contact. Your customers’ records never get mixed up.
• Order numbers show origin and dateEvery store order receives a number in the format WEB-YYYYMMDD-NNNNN. One look tells you it came from the website and the exact day it was placed.
• Notifications for customer and storeAn order email is sent to the customer (when the shipping address includes an email) and to the store address configured for new orders. If the email fails, it is logged without canceling the order.
• You control cart expirationYou set the cart lifetime in hours—720 by default, within a range of 1 to 8760. The configured expiration time is saved to the cart as soon as it is created.
• All 13 capabilities in a single module

05Frequently asked questions