Courses and training

02What the module does

• One course, multiple sessionsYou describe the course once and simply add dates for recurring sessions, which inherit the capacity from the course. That way, you do not have to set up repeat training sessions from scratch.
• Registration right on your websiteApplicants fill out the public registration form on the course page or in a form embedded on your website. You allow embedding only for approved domains, keeping full control over where the form appears.
• The last spot goes to one personWhen two people compete for the final spot, the system fairly assigns it to only one of them. Repeat registrations by the same person for the same session do not create duplicates, keeping the attendee list accurate.
• Participant contact without retypingUpon registration, the system automatically matches the participant to an existing contact or creates a new one. You never have to retype details manually, and every participant is recorded as a contact.
• Freed spots fill immediatelyIf a session is full, the participant is placed on the waiting list. When someone cancels before the session takes place, the spot automatically goes to the person waiting the longest—no manual intervention required.
• Participants always know where they standParticipants receive an email when they register, when they join the waiting list, and when a spot opens up. Your team does not have to field questions about registration status.
• Attendance in a few clicksMark each registration as attended or absent, or use bulk update for larger groups. Attendance is recorded directly against every participant in the system.
• Pre-course questionnaireThe pre-course competency questionnaire goes out to participants ahead of time based on your schedule (3 days in advance by default). Before the course starts, you know the skill level of incoming attendees.
• Participant progress in numbersPost-course and follow-up questionnaires assess course competencies on a scale of 1 to 5 and calculate the average. That lets you compare skill levels before and after the training.
• Honest feedbackParticipants receive an anonymous satisfaction survey linked only to the session, never to an individual. That makes it easier to learn how the training really went.
• Every link works onceEach questionnaire link can be used only once. Nobody can submit the same survey twice, so repeat responses will not skew your results.
• Certificate from a templateGenerate certificates from a document template directly on the participant's registration. You do not need to copy details into a document manually, and all your certificates share a consistent look.
• Invitation to the next sessionWith a single button on the course, you create a target list of participants for a bulk email. You can then easily invite attendees to a follow-up session.
• Emails in your company's voiceCustomize the wording of all course emails using merge fields in the settings and choose which email account sends them. Participants receive messages written in your company's tone.

05Frequently asked questions