01Encrypted Communication
What you write to clients stays between you.
Draivix sends and receives emails, runs internal team chat, and shares documents via links. Each of these channels has its own safeguards—and for your most sensitive correspondence, we offer encrypted email.
02How we protect communication
Every channel has its own safeguard
Always-on encrypted connection
The system runs exclusively over an encrypted connection, and your browser remembers this so it will never fall back to an unencrypted version.
Encrypted emails on request
For contracts or HR, medical, and financial records, we can set up encrypted email with selected partners as an optional service. Only the recipient can read the message.
Encrypted mailbox credentials
Login credentials for your email accounts are stored encrypted in the database and masked in the interface.
Granular mailbox permissions
For every mailbox, you decide who can read, who can reply, and who can manage it. A shared sales inbox will never expose the CEO's mail.
End-to-end private messages
Direct messages in the internal chat can be encrypted so that only the participants' devices hold the keys. The server relays a message it cannot read.
Shared links with safeguards
Read-only links require a signed-in user and expire after at most 30 days. Public links for signatures or forms can be revoked at any time.
03Encrypted email as a service
Encrypted email: how we set it up
- 1
You choose what is sensitive
Together we identify which partners and topics require encrypted correspondence—such as your legal counsel, physician, or accountant.
- 2
We prepare the mailboxes and keys
We configure encryption for your mailboxes and help your partners set everything up on their end.
- 3
You write emails as usual
You compose your email just like any other day. The message is encrypted automatically and only the recipient can read it.
- 4
Regular mail works unchanged
Everyday business emails continue to be processed by the system, which links them to deals and prepares context for replies.
Good to know
Neither the system nor the AI assistant can read the contents of a message encrypted for its recipient. As a result, it cannot automatically link that message to a deal or draft a reply from it. We recommend using email encryption where it is truly needed.
True for every message
- Data access is loggedEvery API data access is recorded: who requested it, from where, how many records, and when.
- Sensitive work with sending disabledSending emails is blocked in the clean room, so you can work with AI on sensitive data without any risk of anything being sent out.
- Sanitized message contentHTML in emails and notes is sanitized before display so malicious code cannot run through a message.
04Frequently asked questions
Frequently asked questions
How do encrypted emails work?
It is an optional service. We configure message encryption for selected partners so no one can read the emails in transit or on an external server. We set this up during onboarding.
Does the other party also need encryption set up?
Yes. An encrypted message can only be read by a recipient who holds their key. We help your partners with the setup on their side as well.
How are regular emails protected?
Connections to the application are always encrypted, and mailbox credentials are stored encrypted. You control who can access each mailbox individually.
How long does a shared link stay valid?
A read-only link is valid for at most 30 days and can only be opened by a signed-in user. Public links, such as those for signing documents, remain valid until you revoke them.
05Other security areas
- Security overview Draivix runs on servers in the EU, every company has its own database, and every change or data export is logged. Here is how the system protects your data automatically.
Let’s start together
Tell us how your business works.
We will show you what a system that takes over part of that work could look like.
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